Privacy Policy - BOB THE ROBOT LTD

This is the privacy policy of Bob the Robot Ltd. The purpose of this privacy policy is to set out the principles governing our use of personal information that we may obtain about you. By using our services, you agree to this use. Please read this Privacy Policy carefully before using the services.

  1. Controller of the personal data file

BOB THE ROBOT LTD (hereinafter referred to as “Bob the Robot”)

Mailing address:

Pohjoinen Makasiinikatu 3-5




Tel: +358 20 765 9779



  1. Controller’s contact person

Marjut Leikas

c/o Bob the Robot Ltd

Tel: + 358 504 623 300


  1. Name of the personal data file

Bob the Robot’s register based on customer relationship and other relevant connection

  1. What does this privacy policy cover?

This Privacy Policy covers Bob the Robot’s practices regarding the information Bob collects about its customers and users and the processing of the data and personal  information by Bob on behalf of their customers regarding the data and information of their clients and customers. For example the use of Bob the Robot’s services, subscribing the Bob the Robot’s news letters as well as visits to Bob the Robot’s websites and applications, are subject to this Privacy Policy. The information and the data may be collected and processed also by an organization belonging to the same group of companies as Companies such as subsidiary or affiliated companies of Bob the Robot. These companies are also bound by the terms and rules concerning the use and processing of the information and the data as stated in this privacy policy.

  1. To what purposes do we process your data?

The purposes of processing your personal data are the following (one or more purposes may apply simultaneously):

Bob the Robot may use your personal data for managing, analyzing and improving the customer relationship with you.

Bob the Robot may use your personal data for providing services for you, for example when you use our digital services, subscribe to our newsletters and participate in events.

Bob the Robot may use your personal data to manage and develop Bob the Robot’s business operations.

Bob the Robot may use your personal data to communicate with you, for example to send you alerts relating to our services or the products and services of our co-operation partners, to inform you that our services have changed and to ask for your feedback on our products and services.

Bob the Robot may contact you to inform you of new products, services or promotions Bob the Robot and its co-operation partners may offer. Bob the Robot may use your personal data to personalize our offering and to provide you with more relevant content. This means for example making recommendations and to display customized content and advertising in our services and in third party services.

Bob the Robot may use your personal data and information in order to ask your opinions when organizing marketing surveys, polls or gallups for itself or its customers.

  1. What information do we collect about you?

Content of Bob’s personal data file may include the following types of data and changes made to these data types:

  1. Basic information of all data subjects

In addition to the above specified basic information Bob the Robot may process the following subcategories of personal data of you.

  1. Information related to customer relationship and other relevant connection as well as use of services and content, such as

  1. Where do we gather your personal data from?

Most of the information is collected from you and information is provided by you when using our products and services or when subscribing our newsletter.

Personal data can also be collected and updated from Bob the Robot’s other data files and those of its cooperation partners. In addition, Your personal data and its updates are obtained from authorities and companies offering personal data updating services, social media service companies, public directories and other public sources of information.  

  1. Cookies

Bob the Robot uses cookies in its websites and web services. Cookies are small text files that can be conveyed to the user’s device via the service. Cookies or other corresponding techniques may be used to collect information on your use of the service and your device via the service. Such information may include from what page you have entered the service, the browser you are using, or the sections of the service you have been browsing and the dates and times thereof.

Cookies enable the processing of hits and other service-related information. The in-formation obtained enables the functioning of the service to be analyzed and im-proved to provide the user with a better and more individualized experience. The information collected may also be used to target marketing likely to correspond to the interests of the user within and outside the service, for example, by utilising re-targeting.

You may prevent the use of cookies by changing your browser settings. You should note, however, that the removal of cookies or blocking their use may have a detri-mental effect on the use of the service or its specific sections or functions or even entirely prevent such use.

  1. Is your data regularly shared with others?

Bob the Robot does not sell, lease or otherwise disclose your personal data to third parties unless otherwise stated below.

Bob may share your personal data with authorized third parties that perform services for Bob the Robot for the purposes described in this Privacy Policy within the limits of the applicable legislation. Because Bob the Robot takes the responsibility to safeguard your personal data seriously, Bob the Robot does not allow those companies to use it for any purpose other than to perform those services, and Bob the Robot requires them to protect your personal data in a way consistent with this Privacy Policy.

Bob the Robot may share your personal data with carefully considered third parties for joint or independent direct marketing purposes. Sharing of your data for such purposes may in principle only happen when the planned purposes of the third party are not incompatible with Bob the Robot’s purposes described in this Privacy Policy. Only the minimum necessary amount of your personal data is shared with third parties.

Bob the Robot may share your personal data on the basis of valid order from a court or other official body with sufficient authority.

Bob the Robot may share your personal data as part of any merger, acquisition, sale of company assets or transition of service to another provider. This also applies in the unlikely event of an insolvency, bankruptcy or receivership in which your personal data would be transferred to another entity as a result of such a proceeding.

  1. Is your data transferred to countries outside the European Union or the European Economic Area?

Your personal data is not generally transferred outside the European Union or European Economic Area unless it is necessary for the purpose of processing data or technical implementation. In this case Bob the Robot is responsible for ensuring compliance with the requirements of the personal data legislation.

  1. The principles of securing the data

Bob the Robot has established electronic and administrative safeguards designed to make the information collected secure. Manually processed documents containing your personal data are protected against unauthorized access.

Only appointed personnel of Bob the Robot and of organizations operating by Bob the Robot’s assignment or on behalf of Bob the Robot are entitled to use the personal data file application. All persons processing the application have a personal right of use based on the data a person needs according to his/her job description. The system is protected with a fire-wall which protects it from contacts outside of Bob the Robot.

  1. How long do we process your personal data?

Bob the Robot may process your personal data in this personal data file for as long as the customer relationship or other comparable relationship between you and Bob exists, as well as for a reasonable time thereafter. Bob the Robot may process your personal data for tax or legal purposes as long as necessary.

After the above specified timeframe has ended, Bob the Robot may process part of your personal data in its direct marketing registers according to applicable legislation.

  1. Your right of access, correction and prohibition

You have a right of access to the data concerning you in Bob the Robot’s personal data files. The request for right of access shall be made in writing to the contact person of the personal data file. The request for the right of access must be signed. The request for right of access can also be presented at the main office of Bob the Robot with verification of identity.

You have the right to prohibit Bob the Robot from processing your personal data for purposes of direct advertising, distance selling, other direct marketing and market research and opinion polls and the right to demand correction of an erroneous data by contacting the controller’s contact person.

  1. Choice of law and the right to lodge a complaint to the supervisory authority and the contact details of the supervisory authority

The processing of this personal data file is governed by the laws of Finland.

In case you suspect a breach of data protection legislation and the matter is not solved amicably between you and Bob in negotiations, you may contact the Finnish Data Protection authority at Data Protection Ombudsman’s Office, P.O. Box 800, 00514 Helsinki, Finland.

  1. Changes to this Privacy Policy

Bob the Robot may from time to time change this Privacy Policy or change or withdraw access to different services at any time with or without notice. Bob recommends you to re-visit this Privacy Policy from time to time to notice any such changes.